Shipping Policy
No time to wait? Neither do we!
Thank you for visiting and shopping at Customized Deco.
Following are the terms and conditions that constitute our Shipping Policy.
At Customizeddeco we believe that customers satisfaction comes fist, that’s why we want your shopping experience to be as pleasant as possible by offering a 100% FREE SHIPPING via UPS on all our metal signs within the United States, Except Alaska, Hawaii, APO, FPO, GU and PR. We want to reduce our carbon footprint as much as possible, that’s why we do not currently ship outside the U.S.
All Customizeddeco products are custom made-to-order, that’s why we ask for your patience. Your metal wall art will be ship via UPS, and usually takes 5-7 business days for production, depending on demand, plus added shipping times. We ask you to allow 7-10 business days from your order date for your items to arrive to you. Please contact [email protected] if your order hasn’t arrived within the estimated delivery time.
*Be aware that during peak season and holidays there might be some delays in production time. and it takes 9-12 business days for orders to be processed. Peak times are as follows:
Father’s and mother’s day, Valentine’s day, 4th of July, Halloween, Thanksgiving, Christmas and New Year’s eve.
Shipment confirmation & Order tracking
Once your item ships you will receive an email containing your tracking info so you will have accurate information as to when your order will arrive. You can also check your order status HERE