Shipping Policy
No time to wait? Neither do we!
Thank you for visiting and shopping at Customized Deco.
Following are the terms and conditions that constitute our Shipping Policy.
At Customizeddeco we believe that customers satisfaction comes fist, that’s why we want your shopping experience to be as pleasant as possible by offering a 100% FREE SHIPPING on all our metal signs and Dog Portraits. In order to reduce our carbon footprint as much as possible, and protect our planet we currently only ship to the United States.
All Customizeddeco products are custom made-to-order, that’s why we ask for your patience. Your metal wall art or Dog Portraits will be ship via UPS or FedEx. Check our table bellow for more information on production and shipping times. Please do not hesitate to contact us if your order hasn’t arrived within the estimated delivery time.
PRODUCTION TIMES GUARANTEED TRANSIT TIME
Metal signs 3-5 business days 2-3 Business days
Dog portraits 5-8 business days 1-3 Business days
*Be aware that during peak season and holidays there might be some delays in production time. and it takes 9-12 business days for orders to be processed. Peak times are as follows:
Father’s and mother’s day, Valentine’s day, 4th of July, Halloween, Thanksgiving, Christmas and New Year’s eve.
SHIPMENT CONFIRMATION & ORDER TRACKING
Once your item ships you will receive an email containing your tracking info so you will have accurate information as to when your order will arrive. You can also check your order status HERE